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[SOLVED] Initial user name and password not working

MikeR1MikeR1 Posts: 2 image Contributor I
edited November 2018 in Help
I've recently installed Rapid Analytics and have followed the installation guide, but the initial user name and password of admin and changeit don't seem to work.  Yes, I'm sure that my caps lock is off.  Any suggestions?
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Answers

  • fischerfischer Posts: 439 image Maven
    Hi,

    look into your database. Has the table ra_ent_user been created? Is the admin user there? Did you try restarting?

    Best,
    Simon
  • MikeR1MikeR1 Posts: 2 image Contributor I
    Thanks Simon,

    After several attempts at reinstalling all of the related software (MYSQL instance, etc.), I was able to login in successfully and edit the user information.  I'm still having some trouble connecting to the new database, but I'm going to work on it for a while, and I'll post a new thread if I can't figure it out.

    Thanks,

    Mike
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