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Unable to open RapidMiner on Windows 10

rainaadirainaadi Member Posts: 4 Contributor I
edited November 2018 in Help

I can't open RapidMiner on my desktop. When I try to open a new process or even an old one, no window shows up. When I hover over the icon in the taskbar though, I can see that the process is there but when I actually click on it nothing happens. 

RapidMiner on the Apps and Features folder in Settings is "Unavailable", though it was working for the past couple of days. I re-installed it and re-booted my computer, nothing works. 

Help!

 

Answers

  • Marco_BoeckMarco_Boeck Administrator, Moderator, Employee-RapidMiner, Member, University Professor Posts: 1,996 RM Engineering

    Hi,

     

    can you please attach the launcher.log and the rapidminer-studio.log files? They can be found in the C:\users\youruser\.RapidMiner folder. Please delete them, then try starting RapidMiner Studio. Then upload the files (if they are created) afterwards.

     

    Regards,

    Marco

  • geuskensgeuskens Member Posts: 2 Learner III

    Dear Marco (Boek),

     

    I have problems to install Rapidminer  Studio 7.3 on 64-biits windows 10 lenovo computer.

    The installation stops during installation process.

    Can you help solving the problem?

    I found this anwer in the community, but have some questions to your previous help- answer:

     

    How do you afterwards upload the bold (and red) files




    Hi,

     

    can you please attach the launcher.log and the rapidminer-studio.log files? They can be found in the C:\users\youruser\.RapidMiner folder. Please delete them, then try starting RapidMiner Studio. Then upload the files (if they are created) afterwards.

     

    Regards,

     

    Guy

     

    Marco

    _________________________________________________________
    Team Lead Software Engineering | RapidMiner GmbH

     



     

     


     

     

  • geuskensgeuskens Member Posts: 2 Learner III

    Dear Marco (Boeck),

     

    I have problems to install Rapidminer  Studio 7.3 on 64-biits windows 10 lenovo computer.

    The installation stops during installation process.

    Can you help solving the problem?

    I found this anwer in the community, but have some questions to your previous help- answer:

     

    How do you afterwards upload the bold (and red) files




    Hi,

     

    can you please attach the launcher.log and the rapidminer-studio.log files? They can be found in the C:\users\youruser\.RapidMiner folder. Please delete them, then try starting RapidMiner Studio. Then upload the files (if they are created) afterwards.

     

    Regards,

     

    Guy

     

    Marco

    _________________________________________________________
    Team Lead Software Engineering | RapidMiner GmbH

     



     

     


     

     

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