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Blocked Account
jungmannova_iva
Member Posts: 2 
Contributor I
I was trying repeatedly to log in to my account and I cant (probably tried to write wrong password sometime), I have tried to change my password few times but still am unable to get access to my account. There is a problem that in a few months my educational license will expirate and I cant download a new version without getting into my account first.
Could some of you help me unblock it?
Thank you for your help
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Answers
hello @jungmannova_iva - for account issues such as this, please start an online chat with one of our experts on our main website https://rapidminer.com
Scott
Hello Scott,
I am now feeling a bit stupid, I went to the main website, then went to "Support" (because I couldnt find contacting someone right away) and then I clicked on "Chat", but it redirected me back to Rapidminer Community where I cant contact anyone directly, just post something.
Just how am I supposed to start chatting with an expert?
Thanks
Iva Jungmannová
Hello Iva -
No worries at all
Here's how to chat with someone to get help with your account:
Scott