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Tripadvisor reviews in xls.file - need specific word frequency
Hi there! I have 120 reviews from Tripadvisor, plus info such as rating, country, "travel with", etc in an excel file.(600 reviews - 5 different hotels). I am doing my thesis for sustainability practises in hotel industry. Firstly, i want to find specific words in the reviews such as green, sustainable, local, etc, their frequency and then their relation with satisfaction-rating, the country they are coming from, etc. I have already look into previous comments but could't find any relevant. I am newbie but I watched most of the tutorial videos but this is so new for me and I am not sure which operators to choose and then which parameters need to add. I really need your help!
Thank you in advance!!!
V
Thank you in advance!!!
V
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Scott