Educational license renewal

Casper72

I know it has been asked before, but I simply can't figure out, how to renew my educational license. I am a first year PhD student, and was granted an educational license in 2019 (Thank you!). Now, my license is about to end in 75 days, and I am starting to get "Times running out!" warning messages when running RapidMiner. If I click the "Renew license" button I don't see any options that pertains to the Educational license. What am I doing wrong, and what should I do?

rfuentealba

Hello @Casper72,

Pretty much everyone at the company are currently at the RapidMiner Wisdom event, but I'm pinging @sgenzer here for you to see how to proceed. I wonder if you need to send the e-mail again, but let's wait for him to shed some light on your case, is it ok?

All the best,

Rod.

[Deleted User]

Hello

you can ask @Jasmine_ too may be she can help you

Casper72

Thank you Will try to get in touch with them.

Jasmine_

Hi @Casper72, you can renew your educational license on this page: https://my.rapidminer.com/nexus/account/index.html#licenses/request. If you go to the RapidMiner website and click "My Account", you should see an option for "Educational Program" under licenses. This page will allow you to apply for a new license, I hope this helps!

Casper72

Thank you very much Jasmine. It worked!

MEMM

@Jasmine_ can I renew before my educational licence expires?

I can see my existing licence at https://my.rapidminer.com/nexus/account/index.html#licenses/rapidminer-studio, but there is no way to renew.

If I compete the form at https://my.rapidminer.com/nexus/account/index.html#licenses/request I get the following Error : Existing educational licenses found. Application is only allowed after the educational licences expired

klanio

You can no longer renew an educational license before it expires, simply wait for the expiration and then apply for the renewal.