The Altair Community is migrating to a new platform to provide a better experience for you. In preparation for the migration, the Altair Community is on read-only mode from October 28 - November 6, 2024. Technical support via cases will continue to work as is. For any urgent requests from Students/Faculty members, please submit the form linked here

RM AI Hub service not starting automatically

ecdbertecdbert Member Posts: 21 Maven
edited January 2021 in Help
Hello.  I just installed RM Server and it seems to be working.  I was able to start the service manually but cannot get it to start automatically.  I've attached the log file here. 

log.txt 368.7K

Best Answer

  • ecdbertecdbert Member Posts: 21 Maven
    Solution Accepted
     Found a post which suggested deleting the '.r.lock'  file.  I used task manager to shutdown the cmd and java processes, before deleting. Deleting the file in windows is not possible if any of those processes are running. Added this just in case someone ran into the same issue.
    However, when I restart the machine the '.r.lock' comes back and the service does not start. Can anyone help?
Sign In or Register to comment.