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RapidMiner version 9.10 not loading after update

WineWine Member Posts: 19 Maven
I updated my RapidMiner to version 9.10. After the update, I restarted it and it got stuck with "Initializing XML Serialization". I tried uninstalling and reinstalling it again but I end up with the same issue. I wonder how I can make RapidMiner work again? Hope you can help me with this issue. Thank you. 

Best Answers

  • jpuentejpuente Employee-RapidMiner, Member Posts: 53 RM Product Management
    Solution Accepted
    Hi @Wine, sorry to hear that. We released 9.10.6 this week and, although it passed our tests, it looks like some users are having issues like yours. We're working on it. Could you please share logs or screenshots with us to see exactly your problem? Thanks.
  • atimmatimm Employee-RapidMiner, Member Posts: 24 RM Engineering
    Solution Accepted
    Hi Wine,

    please attach the logs, they are located in your user's home subfolder ".RapidMiner", the file is called rapidminer-studio.log.

    By the way, do you remember the previous version you had installed before you updated?

    Best,
    Andreas
  • jpuentejpuente Employee-RapidMiner, Member Posts: 53 RM Product Management
    Solution Accepted
    Hi. We're working on it right now, but any additional information would be helpful. Which OS are you running on? Also, if you could post the rapidminer-studio.log, it would be great. In windows, it's in \Users\[your user]\.RapidMiner

    As a potential workaround, at the bottom of the downloads page, there's a link to download older versions (9.9 in this case). Maybe that helps for now.
  • MartinLiebigMartinLiebig Administrator, Moderator, Employee-RapidMiner, RapidMiner Certified Analyst, RapidMiner Certified Expert, University Professor Posts: 3,533 RM Data Scientist
    Solution Accepted
    Hi All,
    we are aware of the issues and working on a solution. In the meanwhile we stopped the upgrade for studios which are not yet updated.

    We also changed the download on my.rapidminer.com to point to 9.10.1. If you encounter issues you can just download the old version there. You can also just download the "Linux" version. It has a .bat file which you can use on Windows.

    BR,
    Martin
    - Sr. Director Data Solutions, Altair RapidMiner -
    Dortmund, Germany
  • jpuentejpuente Employee-RapidMiner, Member Posts: 53 RM Product Management
    Solution Accepted
    Hi @Wine and everyone else in the thread. We have just released 9.10.7, which, as far as we can tell, solves the issue. Please upgrade you Studios and let us know if there's any problem.

Answers

  • WineWine Member Posts: 19 Maven
    edited April 2022
    Hello jpuente,

    Thanks for your immediate response. I am panicking right now as I have a presentation about RapidMiner with my class on Monday :-(. Hope you can help me. This is what appears on my desktop. I cannot move forward.



    Thanks so much,
    Wine





  • WineWine Member Posts: 19 Maven
    edited April 2022
    Hello atimm and jpuente,

    I am using Windows 11. Thanks so much for helping me with this one. jpuente, thanks for the workaround. Will do that as a last resort. atimm, the previous version I used is 9.9. I found the rapidminer-studio.log. Here it is:

    Apr 01, 2022 1:41:09 PM com.rapidminer.tools.I18N setLocale
    INFO: Setting locale.
    Apr 01, 2022 1:41:09 PM com.rapidminer.tools.I18N setLocale
    INFO: Using locale en.
    Apr 01, 2022 1:41:09 PM com.rapidminer.tools.LaunchListener readHelloMessage
    INFO: Found other RapidMiner instance.
    Apr 01, 2022 1:41:09 PM com.rapidminer.gui.safemode.SafeMode launchStarts
    INFO: Found left-behind lock file from last startup at C:\Users\edela\.RapidMiner\safeMode.lock.
    Apr 01, 2022 1:41:11 PM com.rapidminer.gui.RapidMinerGUI run
    INFO: Launching RapidMiner 9.10.006, platform WIN64, with Java AdoptOpenJDK 1.8.0_265 on Windows 10 (10.0 / amd64)
    Apr 01, 2022 1:41:12 PM com.rapidminer.tools.PlatformUtilities logInfo
    INFO: rapidminer.home is 'C:\Program Files\RapidMiner\RapidMiner Studio'.
    Apr 01, 2022 1:41:14 PM com.rapidminer.core.license.ProductConstraintManager initialize
    INFO: Initializing license manager.
    Apr 01, 2022 1:41:14 PM com.rapidminer.core.license.ProductConstraintManager initialize
    INFO: Using default license location.
    Apr 01, 2022 1:41:14 PM com.rapidminer.core.license.ProductConstraintManager initialize
    INFO: Registering default product.
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:14 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:15 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:15 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:15 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:15 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:15 PM com.rapidminer.repository.FileRepositoryProvider load
    WARNING: Unknown tag: filesystemRepository
    Apr 01, 2022 1:41:15 PM com.rapidminer.search.GlobalSearchRegistry registerSearchCategory
    INFO: Global Search category repository registered.
    Apr 01, 2022 1:41:15 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: MeaningCloud
    Apr 01, 2022 1:41:15 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Converters
    Apr 01, 2022 1:41:15 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: CoreNLP
    Apr 01, 2022 1:41:15 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Operator Toolbox
    Apr 01, 2022 1:41:15 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Text Processing
    Apr 01, 2022 1:41:15 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Web Mining
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Cloud Connectivity
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Data Editor
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: H2O
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Model Deployment Management
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Model Simulator
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Operator Recommender
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Process Scheduling
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Advanced File Connectors
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Blending
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Browser
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Concurrency
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: CTA
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: HTML5 Charts
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: JDBC Connectors
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Legacy Result Access
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Productivity
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Professional
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Remote Repository
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Utility
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Social Media
    Apr 01, 2022 1:41:16 PM com.rapidminer.tools.plugin.Plugin registerPlugins
    INFO: Register plugin: Time Series
    Apr 01, 2022 1:41:18 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Twitter Connection.
    Apr 01, 2022 1:41:19 PM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2
    INFO: Async: Init browser setup.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Salesforce Connection.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Amazon S3 Connection.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Azure Blob Storage Connection.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Azure Data Lake Storage Gen1 Connection.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator gui.configurable.cloud.azure.gen2.name.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Google Cloud Storage Connection.
    Apr 01, 2022 1:41:19 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Dropbox Connection.
    Apr 01, 2022 1:41:21 PM com.rapidminer.extension.jdbc.tools.jdbc.JDBCProperties <init>
    WARNING: Missing database driver class name for ODBC Bridge (e.g. Access)
    Apr 01, 2022 1:41:21 PM com.rapidminer.extension.jdbc.tools.jdbc.JDBCProperties <init>
    WARNING: Missing database driver class name for Ingres
    Apr 01, 2022 1:41:21 PM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2
    INFO: Async: Basic browser setup test starting.
    Apr 01, 2022 1:41:22 PM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2
    INFO: Async: Created basic browser instance.
    Apr 01, 2022 1:41:22 PM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2
    INFO: Async: Loaded basic browser test content. Executing functionality check.
    Apr 01, 2022 1:41:22 PM com.rapidminer.extension.browser.PluginInitBrowser lambda$initPlugin$2
    INFO: Async: Basic browser setup test successful.
    Apr 01, 2022 1:41:22 PM com.rapidminer.repository.RepositoryManager registerExtensionSamples
    INFO: Registered 'Time Series' as sample folder.
    Apr 01, 2022 1:41:22 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator SFTP Connection.
    Apr 01, 2022 1:41:22 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator Aylien Text API (Toolbox).
    Apr 01, 2022 1:41:22 PM com.rapidminer.tools.config.ConfigurationManager register
    INFO: Registered configurator MeaningCloud (Toolbox).
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension MeaningCloud 2.1.0 was loaded in 6ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Converters 0.9.0 was loaded in 8ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension CoreNLP 0.3.6 was loaded in 75ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Data Editor 9.9.0 was loaded in 130ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Blending 9.10.6 was loaded in 130ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Utility 9.10.6 was loaded in 132ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Professional 9.10.6 was loaded in 141ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Process Scheduling 9.7.0 was loaded in 157ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Social Media 9.6.0 was loaded in 173ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Model Deployment Management 9.9.0 was loaded in 175ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Legacy Result Access 9.10.6 was loaded in 178ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Concurrency 9.10.6 was loaded in 185ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Text Processing 9.4.0 was loaded in 188ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Productivity 9.10.6 was loaded in 197ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Remote Repository 9.10.6 was loaded in 205ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Operator Recommender 9.7.0 was loaded in 209ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Model Simulator 9.10.1 was loaded in 210ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension CTA 9.10.6 was loaded in 212ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Time Series 9.10.5 was loaded in 222ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Browser 9.10.6 was loaded in 244ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Operator Toolbox 2.13.0 was loaded in 271ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Advanced File Connectors 9.10.6 was loaded in 321ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension HTML5 Charts 9.10.6 was loaded in 337ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Web Mining 9.7.0 was loaded in 425ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension Cloud Connectivity 9.10.1 was loaded in 716ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension H2O 9.10.1 was loaded in 795ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.tools.plugin.Plugin initAll
    INFO: Extension JDBC Connectors 9.10.6 was loaded in 1111ms.
    Apr 01, 2022 1:41:23 PM com.rapidminer.search.GlobalSearchRegistry registerSearchCategory
    INFO: Global Search category operator registered.





  • WineWine Member Posts: 19 Maven
    edited April 2022
    Hello atimm and jpuente,,

    I reverted back to version 9.9003. I had some additional issues after reverting but was able to fix them. Hope to use 9.10 soon. Thank you.

    Best,
    Wine
  • WineWine Member Posts: 19 Maven
    Hello atimm and jpuente,

    I wonder if I can already update to 9.10? or should I wait for 9.11? You guys are really helpful. Thank you.

    Warm greetings from the Philippines,
    Wine

  • raulsamaniegoraulsamaniego Member Posts: 9 Contributor II
    Same for me. After some hours triying, I get back to my previous version (9.10.001) wich I had in my downloads folder.
    In my case, loading stops not always at Wine's point "Initializing XML Serialization".
    Some other times, startup get locked at "Loading History" or "Workspace Inicialization".
    No "Disable Extensions" option worked.
  • WineWine Member Posts: 19 Maven
    Hi! raulsamaniego,

    I wonder what is your OS? Also, I haven't tried the "Disabled Extensions" option yet. How do you do that? Thanks.

    Best,
    Wine
  • WineWine Member Posts: 19 Maven
    Got it. Thanks so much, Martin. 
  • raulsamaniegoraulsamaniego Member Posts: 9 Contributor II
    Hi Wine,

    Sorry I'm a bit late.

    Here is my OS:
    Edición Windows 10 Enterprise
    Versión 21H2
    Instalado el ‎18/‎06/‎2021
    Compilación del sistema operativo 19044.1586
    Experiencia Windows Feature Experience Pack 120.2212.4170.0

    "Disable Extensions" is an option that appears (in my case) every time RM starts up when it is preceded by an crash or abnormal shutdown (via Task Adm).
    The other option is "Normal Startup".

    If this option doesn't show up for you, it is probably because you don't have installed extensions (¿?).

    Thanks

  • WineWine Member Posts: 19 Maven
    Thanks, Raul.
  • WineWine Member Posts: 19 Maven
    Thanks, Jesus. I already upgraded to 9.10.7 and it works well on my machine. :-) 
  • BierseppBiersepp Member Posts: 14 Contributor II
    Hi all
    9.10.07 is finally working for me as well. 
    I had the funny issue, that I wanted to upgrade directly from 9.10.1 to 9.10.7 and somehow the marketplace installed 9.10.6 first and then I had all the issues again until I realized I am back at the bad built.
    I could start 9.10.06 in the safe mode however and then I found the new version on the marketplace. It is working now, thank you. But maybe someone else might run into the same upgrade difficulties. You might want to remove the bad built altogether. 

    Kind regards
  • passtere9passtere9 Member Posts: 2 Learner I
    I wonder what is your OS? Also, I haven't tried the "Disabled Extensions" option yet. How do you do that? Thanks.
  • BierseppBiersepp Member Posts: 14 Contributor II
    In all cases the Windows 10 OS was used checking all posts. 
    When Rapidminer fails to start or you cancel the task while starting up, you will get a notice that something was interrupted. Here you will have the option to disable all extentions. I wonder if you have a different option to do the same. 
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