The Altair Community is migrating to a new platform to provide a better experience for you. In preparation for the migration, the Altair Community is on read-only mode from October 28 - November 6, 2024. Technical support via cases will continue to work as is. For any urgent requests from Students/Faculty members, please submit the form linked here
Answers
I have not seen anything like that before. I recommend you open a Support ticket with Altair by emailing dasupport@altair.com.
Dortmund, Germany