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WHY I GET BUG WHEN I CHANGE TYPE OR ROLE

1700511106003
1700511106003 Member Posts: 4 image Learner I
edited November 2019 in Product Feedback - Resolved



Screen bug ... Please Help me
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0 votes

Declined · Last Updated

Not an issue of our Software.

Comments

  • Marco_Boeck
    Marco_Boeck Administrator, Moderator, Employee-RapidMiner, Member, University Professor Posts: 1,996 image RM Engineering
    Hi,

    Would you mind getting the USER_HOME/.RapidMiner/rapidminer-studio.log content and post it here?

    Regards,
    Marco
  • 1700511106003
    1700511106003 Member Posts: 4 image Learner I
    Ok.
  • Marco_Boeck
    Marco_Boeck Administrator, Moderator, Employee-RapidMiner, Member, University Professor Posts: 1,996 image RM Engineering
    edited November 2019
    Hi,

    Thank you! Is that a log which was written while you had the screen problem? Because unfortunately, it contains nothing out of the ordinary, log file looks fine.

    If you can do it, I would be interested in the data file that caused the issue, and a step-by-step list what triggers it.
    I can then try to see if it is caused by something in the data file or not.

    Regards,
    Marco
  • 1700511106003
    1700511106003 Member Posts: 4 image Learner I
    edited November 2019
    This video before it caused the bug
    shorturl.at/lCEFP
    or
    cutt.ly/FeZO5hJ
  • 1700511106003
    1700511106003 Member Posts: 4 image Learner I
    Finally , Solved this bug by add environment variable "J2D_D3D" to "false"

    Thank you very much




  • Marco_Boeck
    Marco_Boeck Administrator, Moderator, Employee-RapidMiner, Member, University Professor Posts: 1,996 image RM Engineering
    Hi,

    Thank you for sharing the solution! I have never seen this behavior before, there seems to be some problem with the hardware 3D acceleration and Java. Probably related to some incompatibility between the driver, Java, and potentially Windows itself..

    Regards,
    Marco

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